Articles
Sender Policy Framework (SPF) records help reduce the likelihood of your domain being spoofed in...
Can I use 'mail.domain' in my email client?For reasons of scalability and redundancy, each service runs on its own hostname. Therefore, we...
How can I add another server/include to an SPF record?If you use the vertigohost mail server but want to route emails through another provider, such as...
How can I change my mailbox password?Changing the password of any mailbox can be done through the vertigohost control panel. Log in...
How can I create an email signature in webmail?To create an email signature in HTML or plain text format that will be added to all your emails:...
How can I migrate my emails?To migrate your emails and mailboxes to HostMaria - Cloud, you can use our email migration tool...
How can I stop my emails from going to the spam folder?These are the best ways to prevent emails from ending up in the spam folder. Add an SPF record...
How do I add SRV records for Office 365?SRV records (service records used in Office 365) can be added through our DNS management...
How do I add a DKIM record?DKIM, like SPF, is a standard that allows a specific aspect of the email sending process to be...
How do I create an autoresponder?To create a new Autoresponder, such as an "out of office" email: Select Manage hosting ....
How do I log in to webmail?You can log in to webmail by going to our webmail URL here: https://webmail.global-dns.com/ Or,...
How do I set up email on my Android device?Here is how to set up a vertigohost cloud email account on an Android phone or tablet: Open...
How do I set up email on my iPhone?To set up your vertigohost mailbox on an Apple iPhone or iPad, you need to: Go to the...
How do I set up my mailbox in Outlook?We use "autodiscover" technology so that, in most cases, Microsoft Outlook can set up your...
How do I set up my mailbox in Outlook?We use "autodiscover" technology so that, in most cases, Microsoft Outlook can set up your...
I have reached my mailbox storage limit. What can I do?With vertigohost, all mailboxes have a generous storage limit of up to 10GB. You are unlikely to...
Should you use POP3 or IMAP?Both IMAP and POP3 are protocols that allow you to receive emails from a remote server. Your...
What are MX records?MX stands for 'mail exchanger'. It tells the sending mail server how to find the receiving mail...
What are my email sending limits?Email account limits The following limitations apply to all messages sent using authenticated...
What are the recommended settings for the Thunderbird email client?There are several methods for connecting to mailboxes on our platform. We always recommend IMAP,...
What details should I use for a WordPress SMTP plugin?The best SMTP details to use when configuring an SMTP plugin within WordPress when you use...
What is IMAP?IMAP stands for Internet Message Access Protocol and is a protocol used to access emails on a...
What is SMTP?SMTP (Simple Mail Transfer Protocol) is a TCP/IP protocol used to send and receive email. Most...
What is email forwarding?Email forwarding consists of redirecting an email message, delivered to one address, to another,...
Why are IMAP folders missing on my iPhone or iPad?If you can send emails successfully and see new messages in your inbox, but cannot see the...
Why can't I send emails?There are a few very common reasons why you may not be able to send emails. Are your email...
Why do I get the error message "Mailbox does not exist" when creating a new mailbox?We know that receiving the "mailbox does not exist" message can be frustrating. You just need to...
